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Custom Software Development — OFFDM

Off-the-shelf solutions can be fast, but they rarely model unique business processes or deliver true operational advantage. For Dubai enterprises and growing SMEs that need tailored workflows, reporting, integrations, and security, custom software development is the answer. OFFDM designs, develops, and operates mission-critical systems—ERP, CRM, portals, marketplaces, and automation platforms—built to scale in the UAE market.

Why Choose OFFDM

Businesses in the UAE often require domain-specific workflows (multi-currency invoicing, VAT reporting, multi-entity consolidations, Arabic language handling, and integrations with local payment and logistics providers). A custom platform saves time, reduces licensing costs, and delivers competitive differentiation. OFFDM's custom solutions prioritize reliability, compliance, and long-term total cost of ownership (TCO).

Our Services

Requirements & Systems Design

Workshops to map processes, stakeholder journeys, and future-state architecture. We create detailed functional specs, data models, and user roles.

API-First Development

Microservices or modular monoliths with well-documented REST/GraphQL APIs for easy integrations with ERP, CRM, payment gateways (local and international), and 3PL providers.

Cloud-Native Platforms

Deployments on AWS, Azure, or GCP with autoscaling, containerization (Docker/Kubernetes), CI/CD pipelines, and infra-as-code for reproducible environments.

Security & Compliance

Role-based access control, encryption at rest and in transit, audit logging, SSO/2FA, and vulnerability scanning—designed for enterprise assurance and regulatory requirements.

Data Engineering & BI

ETL pipelines, data warehouses, and BI dashboards for executive decision-making and KPI tracking.

QA & Reliability

Automated testing suites, load testing, and staged rollouts with canary releases to control risk.

Maintenance, SLA & Support

24/7 monitoring, patching, and dedicated support teams with SLAs to ensure uptime and performance.

Typical Projects We Deliver

  • Custom ERPs for inventory-heavy retailers and distributors, including multi-warehouse logic and VAT-compliant invoicing.

  • CRM & Sales Automation tailored to B2B sales cycles and lead scoring specific to UAE markets.

  • Customer Portals & Marketplaces with multi-vendor support, escrow logic, and Arabic/English UX.

  • FinTech integrations for payments, wallets, reconciliation engines, and KYC workflows.

  • Logistics & Field Service Apps with offline sync, route optimization, and driver tracking.

Why OFFDM is Your Best Choice

Domain expertise: Experience across retail, healthcare, real estate, and finance.

Local integrations: Knowledge of UAE payment gateways, local courier APIs, and compliance expectations.

Transparent delivery: Regular demos, Backlog grooming, and clear SOWs.

Operational readiness: We don't just build; we hand over runbooks, monitoring, and on-call support.

Results You Can Expect

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    Reduced manual work and centralized data

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    Faster order-to-cash cycles

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    Reduced manual reconciliation times

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    Improved forecasting accuracy

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    Better customer experience